Managed IT Services

/ Comprehensive IT Services for Business

Best Managed IT Explained

For many companies, information technology is a problem that they struggle with continually. Hiring internal IT may work for a while, but can become costly when staff leave, go on vacation or lack the skillsets needed to support everything.

Many companies turn to managed services only to find that the services don't address the core needs of the business and everything out of scope quickly adds up.
The Best Managed Technology Systems is Lexcom's solution to provide the focus, support and responsiveness of an internal IT resource with the wide range of skills needed to support today's technology systems.

Our operational work program enables a business to focus the work program in key areas of concern including: asset management, information security & addressing cyber threats, data protection strategies, service design, network connectivity, performance and capacity management and building a responsive support system behind it.

Our Approach

/ A comprehensive Operational  Work Program for your business.

Lexcom has been a great asset to our organization. They are always very responsive to our needs
 President, Harvard Group of Companies, Regina, SK.

There are thousands of ways to solve a problem. We help find the right one.

Our analysts work closely with you to rationalize your tech investments & improve your business model.
Here's 5 things we will do:

1
Identify opportunities for increasing business performance through the implementation of IT systems and solutions.
2
Help you to renegotiate information technology agreements for more favorable terms.
3
Provide though leadership and advice to senior executives looking to incorporate technology into the business model.
4
Provide though leadership and advice to senior executives looking to incorporate technology into the business model.
5
Provide though leadership and advice to senior executives looking to incorporate technology into the business model.

You don't need to understand IT to set the rules of the game.

Practical governance to establish policies, procedures and controls that provides more visibility and accountability from IT. Here are 5 things we will do to improve governance:

1
Formalize policies that outline your expectations for business continuity and disaster recovery.
2
Establish an acceptable use policy for your employees to ensure that systems are used within guidelines.
3
Establish a practical list of policies and controls around information security.
4
Establish a governance around risk management as it pertains to information technology.
5
Perform a gap analysis to ensure the proper systems to measure and manage any policies that are established.

If your approach to asset management is buying a new one, we can help!

Formalizing an asset management strategy can help eliminate unplanned expenditures, identify poor performing assets, build accountability and prevent theft. Here are 5 things we will do to improve asset management:

1
t database builds accountability, helps to reduce theft and helps to identify unused services that are costing you money.
2
Helps to proactively identify assets that are nearing end of life that may cause outages and reduced productivity.
3
Minimizes unplanned expenditures that are a result of an unstructured approach towards asset management.
4
Minimizes unplanned expenditures that are a result of an unstructured approach towards asset management.
5
Minimizes unplanned expenditures that are a result of an unstructured approach towards asset management.

If your approach to security & risk is paying the ransom, we can help!

We deliver a proactive security & risk management that makes sense for your business.
Here are 5 things we will do to improve security:

1
Implement 2-Factor authentication & password vault services for your core IT infrastructure services.
2
Implement a managed disaster recovery service where your data is stored off site and tested regularly.
3
Perform  vulnerability testing to identify and resolve any potential security holes from outdated technology & configuration issues.
4
Perform regular updates to operating systems, and applications to close any security vulnerabilities that could be exploited.
5
Implement a multi-layered security system to minimize the risk of a security event impacting your business.

Are you suffering from continual IT problems and outages? We can help!

We deliver engineered IT solutions backed by an operations team that monitors them 24x7x365.
Here are 5 things we will do to bring reliability back into your IT systems:

1
Lexcom engineers all IT solutions to well established best practices. We will review and resolve configuration issues.
2
We will identify any potential problem areas and make recommendations to improve the performance and reliability of your systems.
3
We will install our remote monitoring and management agents that continually verify the status of services. If we detect an outage we will respond 24x7x365.
4
Lexcom continually monitors systems for performance and capacity issues. We have advanced tools to help get to the root cause of problems.
5
We will implement a proactive maintenance strategy to systems are regularly maintained and running at peak performance.

Are computer issues impacting your productivity? We can help.

Fast, Professional and Ready to Serve. Round the clock access to support when you need it.

1
Highly trained, support staff that are motivated to solve your problems.
2
A single point of accountability for all IT related problems. We will work with 3rd party vendors on your behalf.
3
Lexcom has invested heavily in state of the art tools and training that enable us to solve problems remotely.
4
We offer a significant amount of depth and experience that goes far beyond basic computer support and into line of business applications, networks and more.
5
Round the clock access to support staff outside of regular business hours means you don't need to wait to get the help you need.

Are computer issues impacting your productivity? We can help.

Fast, Professional and Ready to Serve. Round the clock access to support when you need it.

1
Highly trained, support staff that are motivated to solve your problems.
2
A single point of accountability for all IT related problems. We will work with 3rd party vendors on your behalf.
3
Lexcom has invested heavily in state of the art tools, such as protocol analyzers, cable testing equipment included as part of the price.
4
Field support staff are trained in a wide range of equipment including: building wiring, networking, printers, server hardware and computers.
5
We will work with 3rd party companies that can provide "hands and feet" services in areas that we cannot provide coverage.

Does your business rely on more than Microsoft Office to operate?

Lexcom offers application level support for line of business applications and databases.

1
Lexcom has a significant amount of experience providing support to cloud and browser based applications.
2
We have a significant amount of experience working with software API's and supporting data integrations.
3
Lexcom has a significant amount of experience providing support for Microsoft SQL and SQL Azure databases.
4
We have a team of business analysts and reporting specialists that can build custom reports and dashboards.
5
Lexcom will work with 3rd party application vendors, and provide access to our tools to provide total coverage of your critical applications.

We're here to help when your ready

You can contact us Monday - Friday from 8:00 AM to 5:00 PM Central