Supplimental IT Services

We provide access to a wide range of IT skillsets.

I need supplemental support to our internal IT team.

Need access to a skill set but only part time? We can help.

Managing the day-to-day IT operations of a business can challenge staff despite your IT team’s best efforts. Lexcom can provide supplemental IT support to help you solve the most complex challenges. We can open doors to emerging technologies, verify your systems for security vulnerabilities, expand internal expertise, cover gaps in staffing and even provide them with the tools we use on a day to day basis. We are your go-to tech team that helps your IT department be more successful.

There are thousands of ways to solve a problem. We help find the right one.

Our analysts work closely with you to rationalize your tech investments & improve your business model.
Here's 5 things we will do:

1
Identify opportunities for increasing business performance through the implementation of IT systems and solutions.
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Help you to renegotiate information technology agreements for more favorable terms.
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Provide though leadership and advice to senior executives looking to incorporate technology into the business model.
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Provide though leadership and advice to senior executives looking to incorporate technology into the business model.
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Provide though leadership and advice to senior executives looking to incorporate technology into the business model.

If your approach to asset management is buying a new one, we can help!

Formalizing an asset management strategy can help eliminate unplanned expenditures, identify poor performing assets, build accountability and prevent theft. Here are 5 things we will do to improve asset management:

1
t database builds accountability, helps to reduce theft and helps to identify unused services that are costing you money.
2
Helps to proactively identify assets that are nearing end of life that may cause outages and reduced productivity.
3
Minimizes unplanned expenditures that are a result of an unstructured approach towards asset management.
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Minimizes unplanned expenditures that are a result of an unstructured approach towards asset management.
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Minimizes unplanned expenditures that are a result of an unstructured approach towards asset management.

If your approach to security & risk is paying the ransom, we can help!

We deliver a proactive security & risk management that makes sense for your business.
Here are 5 things we will do to improve security:

1
Implement 2-Factor authentication & password vault services for your core IT infrastructure services.
2
Implement a managed disaster recovery service where your data is stored off site and tested regularly.
3
Perform  vulnerability testing to identify and resolve any potential security holes from outdated technology & configuration issues.
4
Perform regular updates to operating systems, and applications to close any security vulnerabilities that could be exploited.
5
Implement a multi-layered security system to minimize the risk of a security event impacting your business.

Are you suffering from continual IT problems and outages? We can help!

We deliver engineered IT solutions backed by an operations team that monitors them 24x7x365.
Here are 5 things we will do to bring reliability back into your IT systems:

1
Lexcom engineers all IT solutions to well established best practices. We will review and resolve configuration issues.
2
We will identify any potential problem areas and make recommendations to improve the performance and reliability of your systems.
3
We will install our remote monitoring and management agents that continually verify the status of services. If we detect an outage we will respond 24x7x365.
4
Lexcom continually monitors systems for performance and capacity issues. We have advanced tools to help get to the root cause of problems.
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We will implement a proactive maintenance strategy to systems are regularly maintained and running at peak performance.

Are computer issues impacting your productivity? We can help.

Fast, Professional and Ready to Serve. Round the clock access to support when you need it.

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Highly trained, support staff that are motivated to solve your problems.
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A single point of accountability for all IT related problems. We will work with 3rd party vendors on your behalf.
3
Lexcom has invested heavily in state of the art tools and training that enable us to solve problems remotely.
4
We offer a significant amount of depth and experience that goes far beyond basic computer support and into line of business applications, networks and more.
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Round the clock access to support staff outside of regular business hours means you don't need to wait to get the help you need.

Are computer issues impacting your productivity? We can help.

Fast, Professional and Ready to Serve. Round the clock access to support when you need it.

1
Highly trained, support staff that are motivated to solve your problems.
2
A single point of accountability for all IT related problems. We will work with 3rd party vendors on your behalf.
3
Lexcom has invested heavily in state of the art tools, such as protocol analyzers, cable testing equipment included as part of the price.
4
Field support staff are trained in a wide range of equipment including: building wiring, networking, printers, server hardware and computers.
5
We will work with 3rd party companies that can provide "hands and feet" services in areas that we cannot provide coverage.

Access to the skill sets and tools that you need to be successful without breaking the bank

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We offer access to a diverse range of skill sets including CIO's, Database Administrators, Developers, Server and Network Engineers.
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Supplemental IT Services can include access to our case management system and top of the line automation and support tools.
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We offer pre-paid block time agreements and monthly service agreements to help fill in any gaps in your service delivery team that you may have.

We're here to help when your ready

You can contact us Monday - Friday from 8:00 AM to 5:00 PM Central